Shipping Information

Note:
We will use Pos Malaysia (Biasa) to ship out your parcel as it give the CHEAPEST rate and estimated it will take 3 to 10 working days to reach your doorstep.

Cutoff and Shipping Times
We always aim to ship stock orders on the same day we receive them. As each courier company has a different collection time from our warehouse it it important to note the following cutoff times for SAME-DAY shipping: 

Citylink Express / Airpak Express: 2 pm
Pos Malaysia: Wednesday & Friday ONLY - 11 am 

Above cutoff times refer to Monday-Friday only. Order received after the cutoff time on Friday will be processed on the following Monday. We will UPDATE the tracking number online EVERYDAY AFTER 8 PM

If an items has sold out prior to being processed we will notify the customer immediately with an estimated date when the item is expected back into stock. 

We understand the importance of fast efficient shipping of all orders and we committed to making sure all orders are processed and shipped at the earliest possible time.



Note:
All delivery options offerest on our website include online track & trace. This means you can track your package from the time it leaves our warehouse until it is delivered to and signed for by you. On the day your order is being shipped from us, you will receive an email with the tracking number )after 11pm everyday) - using this tracking number you will be able to track the package on one of the following websites.

              

All shipment tracking can track at http://ejinutrition.com/pages/track-your-order or you can visit the carrier website to track your parcel too.

City-Link Express: http://www.citylinkexpress.com/
Airpak: https://airpak-express.com/
Pos Malaysia: https://www.pos.com.my/

Once we have shipped and sent you your tracking number, it is up to you to call the courier to check on the status.

We do not ship on Weekends and Public Holidays.




* The above time for delivery is listed as a guideline only. Actual Delivery times may vary based on the items. The guideline above takes into consideration the processing of your order, verification, packaging, preparation and pick up. We do our best to get your order to you as fast as possible but can not guarantee delivery times.
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