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Welcome To ejinutrition.com     LOG IN :: REGISTER

Please click FORGOT YOUR PASSWORD? to reset your passward to enable to log in. The system will immediately send one email with new password in it. Notice the new password has been provided for you in the email. The email sometimes ends up in the spam, bulk or junk mail, so please check these folders as well.

Sorry for any inconvenience caused.

13-02-2014

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User Guide




A) HOW TO Create New Account

STEP 1
Click on ‘REGISTER’ at top right corner and enter the details.




STEP 2
No verification needed.






B) HOW TO RESET YOUR PASSWORD

STEP 1
Go to ‘LOG IN’ then click the ‘FORGOT YOUR PASSWORD’ link. Enter your email address.




STEP 2
The system will immediately send one email with new password in it. The contents of your email may look like below. Notice the new password has been provided for you in the email. Now click on the link as shown in the screen above. You would then bring to another screen.




STEP 3

Re-login again using the same email ID. Now key in the temporary password which just been provided to you then key in your new desire password which easier for you to remember.






C) HOW TO ORDER

STEP 1

After selecting your desired product, select flavor and quantity, system will show stock availability for Online and Retail Status. Then proceed with clicking the “ADD TO CART” button.



STEP 2

In the Basket page, you may view all the products you have selected. Once you’ve finalized your purchases, click “PROCEED TO CHECKOUT” to go to the “Checkout” page.



STEP 3

Add your billing address and delivery address in the space provided under customer information. Next, choose your desired payment method. For those using coupon codes, fill in the code and click “Use coupon”. Click “ORDER NOW’ and you will be directed to another landing page.



STEP 4

Once the order is placed, you’ll see an “ORDER CONFIRMATION” page with details of your order including your Order Confirmation Number, along with other information. You will also receive an order confirmation letter in your email. Here, the products you have purchased will be listed, along with your Order ID. Click “attached” and you will be directed to another landing page.



STEP 5

Choose your scan / print screen / photo of your transaction as proof of payment then click “UPLOAD”.





D) HOW TO TRACE PARCEL

Once your orders have been picked up by our logistic partners, tracking codes would be available and you can track the delivery status of your orders in ‘My Account’.

All prices are inclusive of 6% GST.